Gillece – Service Call

What is a Gillece Service Call Actually Like?
Gillece Plumbing, Gillece Heating, Gillece Cooling, Gillece Electrical

Gillece For Plumbing
Gillece Plumbers can be reached in a moment’s notice to assist you with all of your home’s plumbing issues – both inside and outside of the home. All you have to do is make the call – Call Gillece. Your phone call sets off a domino affect that prompts Gillece to set a goal to reach your home as soon as possible and at your convenience, getting your plumbing problem restored and your life back to normal. After your initial call, our Gillece Customer Service Specialist secures all the right information from you prior to rushing your call back to our Gillece Operations & Dispatch Department. From there, Gillece Operations strategically locates the most qualified Gillece Plumbing Technician within proximity of your home to visit you during your requested time, or a soon as he is done with his current or next job, whichever may come first. Remember, Gillece can be reached, will take your call, and will come to your home – 24 hours a day, 7 days a week, 365 days of the year; including evenings, weekends and holidays. And, all Gillece Technicians are experienced, trained, certified, licensed and background checked.

Gillece For Heating
Once a Gillece Heating Technician is made aware of your problem and is assigned to your location, his goal is to get to your home to solve your problem right away and on the first visit. Gillece strives to start scheduled service times on time by Gillece Heating Technicians showing up on time, or alerting you to the fact that they may be running behind, should that be the case. A Gillece Operations & Dispatch Specialist will call the phone number you provided to Customer Service to alert you to the fact that the Gillece Heating Technician will be arriving at your home in approximately thirty minutes. Once at your home, your Gillece Heating Technician will ask your permission for entry into your home after checking to see if his vehicle is parked out of the way and he has put on his shoe booties to protect your flooring and carpeting from mud and debris. He will appear in his Gillece uniform and will identify himself with his Gillece ID badge. A Gillece Heating Technician has a tremendous amount of respect for you, your home, and your family and will treat your home as if it were his own.

Gillece For Cooling
After entry into your home, your Gillece Cooling Technician will explain how he will be proceeding with the service appointment, while gathering important details from you about your problem. A brief but imperative Gillece consultation including questions from your Gillece Technician and likewise questions from you, helps to reveal the root of your problem and the best way to go about fixing it. After your problem is thoroughly discussed, assessed, and diagnosed, several pricing options with solutions will be provided to you. Should you prefer a job-done-right-the-first-time fix, or a more substantial maintenance repair, or perhaps, a full replacement – Gillece will provide you with options along with their associated prices and a description of the outcome of each option. Gillece feels an educated customer is a happy customer. Gillece likes to tell you up-front what your choices are – that way you are in control and can make the best decision for you, your home, and your family. In fact, Gillece feels so strongly about this service for our customers, that if for some reason we don’t provide pricing options, we feel that we are actually doing you a disservice.

Gillece For Electrical
After selecting a repair option with pricing and description, your Gillece Electrician will ask permission to actually begin work. If, for some reason, you are short-budgeted, he will take the time to review potential Gillece Financing Options that are available to you upon approved credit. Then, your Gillece Electrician will get right to work, working effectively and quickly to correct your Electrical problem and get you up and running in no time. Everything your Gillece Technician needs in right in the truck or vehicle he came in. So, there is absolutely no wasted time. And while he is working, your Gillece Electrician will alert you to any other issues he may come across while resolving the current situation at hand. After your problem is solved and life is back to normal, your Gillece Electrician may ask your to fill out a comment card for customer feedback – both good and bad – in order to ensure and improve overall service and customer care. Finally, you will then circle back to a Gillece Customer Service Specialist, which is exactly where you began – as one of our Specialists will be calling you to see if everything did indeed work out okay and that you are happy so much so that you would refer us to others. And, if you are as happy as most of our customers are, we’d expect you’ll refer us to others and also Call Gillece once again. Call Gillece!